SAP users

Purpose

The goal of this monitor is to follow the amount of connections on each application server and to detect when the number of connected users is above a threshold. you can differentiate interactive, RFC and plugin users and apply specific threshold for a given application server.

Report configuration

You can customize the SAP users information rendering in the daily report by activating the report checkbox of any surveillance rule.

The filters, thresholds and severities set in the rule will be used to highlight the situation in the report.

Configuration hints

The surveillance table allows to easily define how you want to monitor the users. You can create several rules by adding any new line in the table and use the filter to target specific conditions. Threshold and severity can be adapted for a specific type of user or for a specific application server. If you set 0 as threshold for a given type of user, it will be ignored.

Surveillance table

Parameter	Description
Active	Use this field to activate or deactivate a line of configuration.
Instance	A filter to match only a subset of instances.
Max active users	Sets the threshold for the total number of connection (sums interactive, RFC and plugin)
Max interactive users	The threshold for interactive users.
Max RFC users	The threshold for RFC users.
Max Plugin users	The threshold for plugin users.
Severity	The level of severity of the alarm generated by this line of surveillance.
Auto clear	If checked, the alarm will be cleared as soon as the alarm condition is not met anymore.
Alarm tag	This field allows to add custom text within the alarm message. %MSG% variable will contain the actual generated message and can be used such as: “my_prefix %MSG% my_suffix”. By default, tag will be used as prefix.
Alarm	If checked, this line of surveillance will be used for alarm generation.
Metric	If checked, this line of surveillance will be used for metric generation.
Report	If checked, this line of surveillance will be used for report generation

Examples

Active	Instance	Max active users	Max interactive users	Max RFC users	Max Plugin users	Max user/dialog ratio	Max user/instance ratio	Severity	Auto clear	Alarm tag
true	*	100	50	WARNING	true	true	false

Effect : Generates a WARNING alarm if 100 or more users of any type are connected, or 50 or more interactive users connected.

Examples

Active	Instance	Max active users	Max interactive users	Max RFC users	Max Plugin users	Max user/dialog ratio	Max user/instance ratio	Severity	Auto clear	Alarm tag
true	mysap_PRD_00	50	CRITICAL	true	true	false

Effect : Generates a CRITICAL alarm if 50 or more interactive users are connected to instance mysap_PRD_00

Generated metrics

metricId	metricUnit	metricTarget	metricDescription
USER_ACTIVE_COUNT	Users	INSTANCE	The total number of user connection from any type, per application server and overall.
SAP_USER_INTERACTIVE_COUNT	Users	INSTANCE	The total number of interactive user connection from any type, per application server and overall