Database issues

Too big database

In some cases, the DB can grow too big because data retention is not configured properly or not working.

The impacts could be:

Server disk full

Slow UI response

Monitoring stopping

How to fix

You can recover from this situation if you have some backup snapshots, usually located in the snapshots folder

Stop Redpeaks service, and wait that its process is terminated

Move, rename or delete the uiweb folder, containing the DB files.

Restart Redpeaks server: A new empty database will be created

Log in using the admin user credentials configured during the installation.

Go in the snapshots menu and apply the latest snapshot

The server will have recovered its configuration.

Have a look in the Admin->System section and check data retention settings.

It is advised not to keep monitor jobs results more than a couple of days.