Common connectors settings

Describes common parameters and behaviors of connectors.

Custom timeout

Context

A Connector is tested every two minutes when it is active

Alarms will be generated when the connection fails

Max invalid time

To avoid false alarms caused by transient problems, the Max invalid time parameters defines the maximum time a connector can fail before sending an alarm.

Example for a timeout set to 5 min:

12:00 -> Check OK

12:02 -> Check Failed

12:04 -> Check OK

No alarm is sent: The connector failed for less than 5 minutes

Max response time

Another parameter which plays a role in the connection check is Max response time

If the system doesn't respond to a connection attempt within the allocated max response time, the connection will be considered as failed.

This parameter helps to avoid false alarms for slow systems which sometimes take longer to respond.

Override default settings

Max invalid time and Max response time are global settings defined in the admin configuration

However, those settings can be overriden in the connector settings

Just enable the custom timeout check box to customize those timeouts