Configuration principles

Define the systems to monitor via the creation of companies, systems and connectors

Define how to monitor the systems by creating monitoring profiles

Assign profiles to systems to define how they will be monitored

The same profile can be associated to several systems, allowing to centralize the monitoring configuration

1. Define WHAT to monitor: the systems

Systems are organized within companies - also called groups - and are monitored via connectors

Create groups/companies

Connectors are grouped within companies and systems

Start by creating companies manually via the Systems->Companies menu

Companies can be used to represent organizational units

The companies menu helps to create, update or delete companies

Create systems

A system represents an SAP system, per SAP terminology

You can add systems from the Profiles or company menu

Select the type of system you want to create

Systems are identified by a trigram, the SID

Create connectors

Connectors can be manually created for NetWeaver and BusinessObjects systems

Connectors for HANA systems are created automatically based on settings defined in the system profile. One connector per tenant will be created.

To create a connector, open the menu of the target system and select Add connector

A connector form will open, allowing to setup the connector parameters

2. Define HOW to monitor: the profiles

Get a profile from the monitoring library or create and populate your own

Customize the monitors of the profile

Monitoring profile definition

The configuration of the monitoring is defined in the profiles

To monitor a system, simply assign profiles to its connectors

Default profiles are provided to facilitate the setup of the monitoring, you can visualize them via the menu PROFILES->Select default profiles

These profiles contains monitors with a default configuration

To visualize the content of a profile, simply select one in the PROFILES section, this will display its current monitors (1)

Use the assign button to associate a profile to one or several connectors. This will open a screen where you will be able to move connectors from right to left and vice versa. The ones on the left will use the profile

You can also create empty profiles and define exactly which monitors you want to activate

Profile Customization

From a profile, you can press the EDIT button to open the list of available monitors

On the right side are displayed the available monitors and on the left, the ones already used in the profile.

Simply move the monitors left and right to add and remove monitors.

Warning: If you remove a monitor from a profile, you will loose its customization, and it won’t be used against the assigned systems.

Configure the monitors

Once you have selected the monitors of a profile, you can customize them.

Monitors will perform the actual monitoring, by fetching and analyzing data from the systems, and then generating alarms, metrics and reports.

The configuration screen of each monitor gives the possibility to define exactly how a monitor should react, and what kind of metadata it should produce.

The customization of a monitor is local to a profile and will not be influenced by customizations done in other profiles.

To customize a monitor, press its EDIT button.

All monitors will have customizable parameters specific to each type, but they will also share a set common settings (2):

State: If active (green led), the monitor will be executed.

Schedule: Defines how often a monitor will be executed. Press Edit schedules to create new schedules

Timeout: Define the execution time allocated to a monitor before triggering a timeout.

From the top right side of the screen, you have the following actions (2):

Activate/Deactivate: Modify the state of the monitor

Save the monitor

Clear the monitor: Will remove customized parameters and fall back to its default configuration

Help: Displays documentation about how to use and configure the monitor

Close: Closes the configuration screen

Surveillance table

Most monitors can be customized via a surveillance table.

You can create several rules and set parameters like filters, thresholds, severities, periods, etc…

Each surveillance table will be specific to a type of monitor and will reflect the relevant settings necessary to configure the monitor. Use the Help button of each monitor to get more detailed information

However, some parameters are often common to many monitors and will be briefly described here (3):

Severity: The severity of the generated alert

Auto clear: If an alarm condition is not valid anymore, send a signal to clear the generated alarm

Alarm tag: Used to associate a tag to an alarm message.

Alarm, Metric: If active, sends respectively an alarm or a metric

Report: If active, the line of surveillance will be used to highlight problems in the reports

Rules can be managed with the Add, Remove or Clone buttons