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====== 1. Prerequisites ======

===== Hardware =====

The hardware requirements directly depends on the number of SAP systems that you want to monitor.​

^  SAP systems   ^  CPU      ^  Application Memory  ^  Disk   ^
|  <10           |  2 Cores  |  4 GB    |  30 GB  |
|  <50           |  4 Cores  |  8 GB    |  30 GB  |
|  <100          |  4 Cores  |  10 GB   |  60 GB  |
|  >100          |  4 Cores  |  12 GB    |  60 GB  |
​
​
===== Software =====

**Supported OS:** 
  * **Windows** server 2012 / 2016
  * **Linux** CentOS/SUSE/RedHat (7 or above) **systemctl** must be available for a smooth installation

**Mandatory software:**
  * Java JRE v1.8 **64 bits**
  * SAP JCO drivers for SAP NetWeaver systems
  * SAP HANA drivers for HANA systems

===== Network =====
Network routes must be open between Pro.Monitor server and the monitored SAP systems. Below table indicates the standard ports to open. 

^  SAP system type      ^  Ports to open (defaults)                                              ^
|SAP NetWeaver          |36XX (Message server) \\ 33XX (App. Server) \\ 5XX13 \\ 5XX14 \\ 5XX00  |
|SAP HANA               |3XX13 \\ 3XX15                                                          | 
|SAP BusinessObjects    |64XX     XX: System number                                              |

===== Users and authorizations =====

**NetWeaver - ABAP:**
  * Pro.Monitor uses a **Communications data** user associated with the [[https://agentil.box.com/s/6w05lw2cfwju3z1wn30rnvdgbzehdkn1|provided authorization profile]]\\
  * In most cases, user can be created in client 000. But sometimes access to target client must be necessary as well.
**NetWeaver - SAPControl:**
  * Pro.Monitor uses SAPControl web services to collect information on the system.
  * The access to these services can be either without authentication, or controlled by using an OS user similar than [SID]adm, see [[https://launchpad.support.sap.com/#/notes/ 927637|Note 927637]]
  * Look for the section describing the use of **service/protectedwebmethods**, make sure to allow the access of all **Getter/Reader** services
**HANA:**
  * SQL user associated with MONITORING role​
**BusinessObjects:** ​
  * User access to CMS repository and CMC portal