===== BusinessObjects connection is not working =====

==== Context ====

  * Connection to the BO instance is failing with message:
  *  **Could not reach CMS 'hostname:6400'. Specify the correct host and port and check for network issues. (FWM 20030)**

==== Problem ====
  * See SAP note: [https://launchpad.support.sap.com/#/notes/2151044]

==== How to fix ====

  * To resolve this issue the local system must be able to resolve the hostname of the remote CMS, which is being returned by the name server (6400). 
  * This can be achieved by:
      * Either adding the hostname and IP address to DNS
      * OR By adding the information to the hosts file of the local operating system:
          * Go to C:\Windows\System32\drivers\etc (/etc/hosts on linux / unix)
          * Edit the "hosts" file
          * Add a new row to the end with the IP address, the server name, and the fully qualified domain name like: 10.100.100.100 servername servername.FQ.DN