===== Agent connection problems =====
==== Agent doesn't appear in Agent list in the primary server ====
=== Problem ===
  * After setting primary server url in the agent configuration, the agent is not detected by the primary server.
  * The agent is configured to be "Agent only", Primary server option is disabled.

=== Possible causes ===

== Certificate issue ==
  * If the server url is using https, you must register the server certificate in the agent
  * In agent instance, got to Settings->Admin configuration->HTTPS and use the import button
  * Restart the agent.

== Linux: local host DNS issue ==
  * Get the server logs of the agent and look for below exception:

{{..:server:pasted:20190221-173421.png}}

If you can find it, you need to edit the file /etc/hosts and register the FQDN hostname of the local host with 127.0.0.1