Table of Contents
ServiceNow Event Manager
Purpose
- The Cockpit plugin gives the possibility to send metrics, alarms and metadata to the ServiceNow platform
- Once active, this plugin will collect all generated alerts and metrics and regularly post them to ServiceNow.
- It is possible to define several ServiceNow plugins, for example if a secondary collector is in place.
Configuration
- From the plugin menu, select “ServiceNow Event Management” type and click on “Add” to create a new plugin, this will open plugin configuration screen
- Fill the plugin settings form:
- Enabled: To enable or disable the plugin
- Name: The plugin name
- User/Password: Credentials to access the host
- API Url for Config: : Webservice used to send configuration
- API Url for Events: : Webservice used to send events
- API Url for Metrics: : Webservice used to send metrics
- Chunk size: The maximum number of alerts or metrics waiting in the output buffer. Used to limit the memory usage if events are created faster than consumed