Products documentation

Pro.Monitor Users

Pro.Monitor provides a default Administrator super user (username : admin, password : admin).
Administrator super user credentials can be changed when installing the application using the wizard.
Only Pro.Monitor users having administrator rights can manage and grant rights to other Pro.Monitor users.
To access Pro.Monitor users feature : Administrator settings –> Users and Authorizations –> Users
Find detailed information about Permissions and Authorizations here : Authorizations & Permissions

Quick search input field : enter a text to search among Username and Group table columns
Import users button : allows to import Pro.Monitor users previously saved in a .csv file format

check “Ask for a password reset” if the new user has to reset his password at first login, the application will automatically take care of this operation
check / uncheck the “Activated” option to grant/deny access to the application
check “Administrator” if the new user need to have Adminstrator full rights
check “Monitoring API user”
Authorization profiles : Administrators can assign one or more Authorizations Profiles to a user.
- select an Authorization profile
- click on “Add”
- repeat previous steps to add more Authorizations profiles
- it is possible to unassign any Authorization profile by clicking the delete icon corresponding to the Authorization profile to be deleted
- if you need to delete few Authorization profiles at once, use “all / none” checked feature or check single Authorization profiles to be deleted, then click on “Bulk deletion”

Pro.Monitor gives the possibility to acess the application in two different ways :
- using an Administrator managed Pro.Monitor user credentials and rights
- via LDAP (to access this function, go to : Administrator settings → Admin Configuration → LDAP/AD)
If LDAP authentication mode is active and a non authorized user attempts to access the application - entering valid credentials - a message will be sent to the user login page and the option of sending an access authorization request will be given (see image below)

If a user has sent an access authorization request (see above section), the administrator will be notified at log-in (notification message).
To manage Access authorization requests go to : Administrator settings → Users → Access authorization requests.

Click on a given access request Edit icon to activate, grant administrator rights, validate the access request.