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Help Table of Contents
IDOC exchange monitoring
This monitor is dedicated to the monitoring of IDOC messages. It will look for ERROR or WAITING status of messages received with a given period of time. You can customize the monitoring by creating specific rules depending on the client, the message type, the partner and the direction.
Configuration hints
- Use the surveillance table to adjust the monitoring settings:
- Thresholds
- Severity
- Filters
Period:
- The time period must be configured in a consistent way together with the schedule time of the monitor.
- If the monitor is configured to run every 15 minutes, it is advised to set a period of 15 minutes too.
- You can set longer periods if you want to catch the number of errors within a large time frame, for statistics purpose.
- With a period of 10 minutes, when the monitor runs at 12:00, it will look for IDOC messages occurred between 11:50 and 12:00.
Aggregate:
- This option allows to tune the volume of alarm that will be generated:
- If enabled, you will only get one alarm if the count of IDOC matching the filter is above threshold.
- If disabled, you will receive one alarm per IDOC, with details.
Multi severity threshold:
- You can use the multi threshold syntax to define multiple threshold/severity settings per rule.
Exclusions:
- You can define exclusion rules to quickly filter out results.
Configuration
- Collect all states:
- If enabled, the monitor will collect IDOC message from any state instead of focsuing on WAITING/ERROR states
- To be used only if Send metadata is active. This allows to send all IDOC messages headers to an integration
- Send metadata:
- If enabled, this parameter will send collected IDOC as metadata to the configured plugins/integrations
- It can usually be retrieved as logs or tabular data within the corresponding integrations
- Send metrics
- If enabled, the monitor will send metrics (See metrics table below)
- Type exclude list
- A coma separated list of IDOC types to exclude.
- Example:
MATMAS, DEBMAS- Will ignore IDOC errors with type
MATMASandDEBMAS
Surveillance table
| Parameter | Description |
|---|---|
| Active | Use this field to activate or deactivate a line of configuration. |
| Client | A filter to match only IDOC messages for/from a given client |
| Message type | A filter to match only IDOC message of a given type |
| Partner | A filter to match only IDOC for/from a given receiving partner |
| Sending Partner | A filter to match only IDOC for a given sending partner |
| Status code | A filter to match only IDOC in error state with a particular status code |
| Direction | Defines the direction of the IDOC messages to look for |
| Status | Define the type of status to look for. |
| Time period (min) | Defines how far in the past the monitor will look for IDOC messages at each check. |
| Max error | The threshold for the maximum number of IDOC messages matching the filters and status settings. |
| Aggregate | If enabled, the monitor will count the number of IDOC matching the filter and send an alarm if it reaches the threshold. If not enable, it will send an alarm per IDOC. |
| Severity | The severity of the alarm. |
| Auto clear | If checked, the alarm will be cleared as soon as the alarm condition is not met anymore. |
| Alarm tag | This field allows to add custom text within the alarm message. %MSG% variable will contain the actual generated message and can be used such as: “my_prefix %MSG% my_suffix”. By default, tag will be used as prefix. |
| Exclusive | If checked, any IDOC matching this filter will not be processed by subsequent rules |
| Alarm | If checked, this line of surveillance will be used for alarm generation. |
| Report | If checked, this line of surveillance will be used for report generation. |
Examples
| Active | Client | Message type | Partner | Status code | Direction | Status | Time period (min) | Max error | Aggregate | Severity | Auto clear | Alarm tag | Alarm | Metric | Report |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| true | * | * | * | * | ANY | ERROR | 15 | 1 | TRUE | MAJOR | true | true | false | false |
Effect : Sends a MAJOR alarm if an IDOC message with an ERROR status is found in the last 15 minutes
Examples
| Active | Client | Message type | Partner | Status code | Direction | Status | Time period (min) | Max error | Aggregate | Severity | Auto clear | Alarm tag | Alarm | Metric | Report |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| true | 800 | * | * | * | INBOUND | WAITING | 60 | 10 | TRUE | WARNING | true | true | false | false |
Effect : Sends a WARNING alarm if 10 or more IDOC messages with WAITING status from client 800 are found in the last 60 minutes.
Generated metrics
| metricId | metricUnit | metricTarget | metricDescription |
|---|---|---|---|
| FAILED_IDOC_MESSAGES | IDOCS | [CLIENT][DIRECTION][TYPE][PARTNER][ERROR_CODE] | Sends the number of failed IDOCS matching the filter. Target field will be set according to how specific is the configuration |
| WAITING_IDOC_MESSAGES | IDOCS | [CLIENT][DIRECTION][TYPE][PARTNER][ERROR_CODE] | Sends the number of waiting IDOCS matching the filter. Target field will be set according to how specific is the configuration |
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/monitorsguide/netweaver/idocexchangemonitoring.txt · Last modified: 2024/02/29 11:03 by rbariou
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