products:promonitor:6.8:monitorsguide:netweaver:sapconnectscotsost

SAPconnect (SCOT/SOST)

SAPConnect handles message sending from SAP via different media like FAX,
EMAIL and PAGING. Message sending can be very important for some processes 
and must be monitored accordingly. This monitor will watch for 
messages with ERROR or WAITING status and notify when problems are found.

Configuration hints

  • Start by creating a new rule in the table and set the available filters:
    • Client
    • Message type
    • Node
    • Receiver
    • Subject

You can use regular expressions.

Period

  • Defines the max period of time to look for error or waiting messages.
  • Concerning waiting states: messages waiting for more time than the configured period will not be detected
  • If 0 is set as period, the monitoring will look for messages generated since the last check.

Status

  • ERROR will look for error messages generated in the period
  • WAITING will look for WAITING message generated in the period

Surveillance table

ParameterDescription
ActiveUse this field to activate or deactivate a line of configuration.
StatusDefines if the monitor will look for ERROR or WAITING states.
ClientA filter to match only a subset of clients.
Message typeINT for email, PAGE for paging messages and FAX for facsimile.
NodeA filter to match only a given node or subset of nodes.
ReceiverA filter to match only a given receiver or subset of receivers.
SubjectA filter to match only a given message subject.
Msg NbA filter to match only a given message number.
Period (min)Defines how far in the past we look for messages. If set to 15, it will look for the messages generated in the last 15 minutes.
ThresholdThe maximum number of messages matching the status and filters.
AggregateIf checked, the results will be aggregated by medium type and then compared to threshold. If not checked, the threshold will be compared to the messages matching the filter.
SeverityThe level of severity of the alarm generated by this line of surveillance.
Auto clearIf checked, the alarm will be cleared as soon as the alarm condition is not met anymore.
Alarm tagThis field allows to add custom text within the alarm message. %MSG% variable will contain the actual generated message and can be used such as: “my_prefix %MSG% my_suffix”. By default, tag will be used as prefix.
AlarmIf checked, this line of surveillance will be used for alarm generation.
MetricIf checked, this line of surveillance will be used for metric generation.
ReportIf checked, this line of surveillance will be used for report generation.

Examples

ActiveStatusClientMessage typeNodeReceiverSubjectPeriod (min)Msg No.ThresholdAggregateSeverityAuto clearAlarm tagAlarmMetric
trueERROR STATES*****15*1falseMAJORtrue truefalse

Effect : Sends one MAJOR alarm per type of message having 1 or more error status in the last 15 minutes

Examples

ActiveStatusClientMessage typeNodeReceiverSubjectPeriod (min)Msg No.ThresholdAggregateSeverityAuto clearAlarm tagAlarmMetric
trueWAITING STATES800INT*jdoe*1567210falseWARNINGtrue truefalse

Effect : Sends a WARNING alarm if 10 or more emails addressed to jdoe are in waiting state on client 800 for messager number 672, since the last 15 minutes.

Generated metrics

metricIdmetricUnitmetricTargetmetricDescription
MESSAGE_TRANSFER_ERRORError messages[CLIENT][TYPE][NODE][RECEIVER][SUBJECT]Sends the number of messages with error state
MESSAGE_TRANSFER_ERRORError messages[CLIENT][TYPE][NODE][RECEIVER][SUBJECT]Sends the number of messages with waiting state
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/monitorsguide/netweaver/sapconnectscotsost.txt · Last modified: 2024/05/01 18:35 (external edit)