BusinessObjects connection is not working


  • Connection to the BO instance is failing with message:
  • Could not reach CMS 'hostname:6400'. Specify the correct host and port and check for network issues. (FWM 20030)


How to fix

  • To resolve this issue the local system must be able to resolve the hostname of the remote CMS, which is being returned by the name server (6400).
  • This can be achieved by:
    • Either adding the hostname and IP address to DNS
    • OR By adding the information to the hosts file of the local operating system:
      • Go to C:\Windows\System32\drivers\etc (/etc/hosts on linux / unix)
      • Edit the “hosts” file
      • Add a new row to the end with the IP address, the server name, and the fully qualified domain name like: servername servername.FQ.DN
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/troubleshooting/monitoring/businessobjects.txt · Last modified: 2024/05/01 18:35 (external edit)