products:promonitor:6.8:userguide:configuration:plugins:servicenoweventmanager

ServiceNow Event Manager

Purpose

  • The Cockpit plugin gives the possibility to send metrics, alarms and metadata to the ServiceNow platform
  • Once active, this plugin will collect all generated alerts and metrics and regularly post them to ServiceNow.
  • It is possible to define several ServiceNow plugins, for example if a secondary collector is in place.

Configuration

  • From the plugin menu, select “ServiceNow Event Management” type and click on “Add” to create a new plugin, this will open plugin configuration screen
  • Fill the plugin settings form:
    • Enabled: To enable or disable the plugin
    • Name: The plugin name
    • User/Password: Credentials to access the host
    • API Url for Config: : Webservice used to send configuration
    • API Url for Events: : Webservice used to send events
    • API Url for Metrics: : Webservice used to send metrics
    • Chunk size: The maximum number of alerts or metrics waiting in the output buffer. Used to limit the memory usage if events are created faster than consumed
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/userguide/configuration/plugins/servicenoweventmanager.txt · Last modified: 2020/05/07 16:42 (external edit)