User Tools

Site Tools


products:promonitor:6.7:userguide:configuration:plugins:genericeventserver

Generic event server

Purpose

This plugin makes possible to collect generated metrics, alerts and monitored landscape structure from a third party software by using a REST API. When the Generic event server plugin is created and active, all generated alarms and metrics, will be stored in separate queues.

These queues will be polled via a REST API to collect alarms and metrics by chunks. Once the plugin is active, it is necessary to poll queues very regularly.

Warning: Queues are not persistent and are stored in memory. They will be lost if the Pro.Monitor server is restarted.

Configuration

  • From the plugin menu of Pro.Monitor, select Generic event server in the plugin drop down and press Add
  • The plugin has the following parameters:
Parameter Description Mandatory
Name Give a name to the plugin Yes
Allowed IPs To restrict the IPs allowed to call the service, Use * for all Yes
Max alarm queue size The size of the queue holding the alarms Yes
Max metric queue size The size of the queue holding the metrics Yes

Note: To preserve server memory, alarms and metrics queue have a maximum size. If a queue is full, any new element will replace the oldest one.

Estimated memory consumption of alarms and metrics queues: 200 KB for chunk of 1000 alarms/metrics

Authorizations

The API can be used only with an authenticated user. He must have the monitoring authorization.

The API call must always include an Authorization header with Basic authentication key.

Services

When this plugin is active, 3 services will be available for collecting monitoring data:

  • /monitoring/landscapes : Collect monitored infrastructure metadata
  • /monitoring/metrics : Collect metrics
  • /monitoring/alarms : Collect alarms

Monitored landscapes service

This service returns a representation of the monitored landscape in JSON format. It will represent the monitored groups, systems and instances with their relationships and properties.

Description

URL:

  • GET /monitoring/landscapes
  • Parameters: None

Usage

  • Monitored landscape architecture is not supposed to change very often.
  • Therefore it is probably not necessary to poll it more than once every hour.

Response

  • The service returns a JSON table of monitored groups, systems and instances
  • Groups will contain systems, which will contain instances

Group structure format:

Parameter Description Type
name name of the group String
uuid unique identifier of the group String
systems the systems belonging to the group Table

System structure format:

Parameter Description Type
sid SID of the system as defined in the configuration String
realSid SID of the system as discovered String
type Type of the system String
uuid unique identifier of the system String
description description of the system String
instances the instances belonging to the system Table
properties properties of the system depending on the context Table

Instance structure format:

Parameter Description Type
name name of the instance String
type Type the instance String
host hostname String

Alarms service

This service can either return a chunk of generated alarms, or the number of alarms waiting to be collected. To collect alarms will remove them from the queue.

Description

URL:

  • POST /monitoring/alarms?action=poll : Removes a chunk of the oldest alarms from the queue and return it.
  • GET /monitoring/alarms?action=size : Returns the current size of the queue.
Parameters description type Mandatory Default value
action Defines the operation performed on the queue (1) poll \ size Yes N/A
maxchunksize the maximum number of alarms to return in the response Number No 100
  • (1) :
    • poll will remove a chunk from the queue and return it, works only with POST method, as it actually modifies the server state.
    • size will return the current size of the queue. Works only with GET method.

Usage

  • It is advised to poll the queue often with small chunks
  • We recommend a poll period of 60 sec.
  • If the amount of returned alarms is equal to the max size of the chunk, it means that more alarms can be fetched and another call can be triggered.

Response

  • The service returns a JSON table of alarms

Alarm structure format:

Parameter Description Type Always set
id The identifier of a unique alarm/problem (1) String Yes
module The monitored module String Yes
metric The monitored metric String No
source The source being monitored String Yes
sid the SID of the system being monitored String Yes
groupName the name of the group containing the system String Yes
groupUUID the unique identifier of the group String Yes
connectorId the id of the connector used to connect to the system Number Yes
message the alarm message String Yes
severity the severity of the alarm String Yes
severityId the id of the severity Number Yes
toClear Set to true if the alarm must be cleared (2) Boolean Yes
clearable Set to true if the alarm can ever be cleared (3) Boolean Yes
instance The instance for which the alarm occurred, if relevant String No
client The ABAP client for which the alarm occurred, if relevant String No
user The user for which the alarm occurred, if relevant String No
component A component name for which the alarm occurred, if relevant String No
host The host on which the alarm occurred, if relevant String No
  • (1): Same problem on same resource gets same id.
  • (2): If set to true, the severity will represent the last generated one before the alarm was cleared.
  • (3): Some problems are events that cannot be “undone”, so the alert will always stay.

Note: Undocumented parameters are not to be used.

Metric service

This service can either return a chunk of generated metrics, or the number of metrics waiting to be collected. To collect metrics will remove them from the queue.

Description

URL:

  • POST /monitoring/metrics?action=poll : Removes a chunk of the oldest metrics from the queue and return it.
  • GET /monitoring/metrics?action=size : Returns the current size of the queue.
Parameters description type Mandatory Default value
action Defines the operation performed on the queue (1) poll \ size Yes poll
maxchunksize the maximum number of alarms to return in the response Number No 100
  • (1) :
    • poll will remove a chunk from the queue and return it, works only with POST method.
    • size will return the current size of the queue. Works only with GET method.

Usage

  • It is advised to poll the queue often with small chunks
  • We recommend a poll period of 60 sec.
  • If the amount of returned metrics is equal to the max size of the chunk, it means that more metrics can be fetched and another call can be triggered.

Response

  • The service returns a JSON table of metrics

Metric structure format:

Parameter Description Type Always set
module The monitored module String Yes
metric The monitored metric String No
source The source being monitored String Yes
sid the SID of the system being monitored String Yes
groupName the name of the group containing the system String Yes
groupUUID the unique identifier of the group String Yes
connectorId the id of the connector used to connect to the system Number Yes
value The value of the metric Number/Boolean Yes
unit The unit of the metric String Yes
unitShort The short representation of the unit String Yes
target The target resource for this metric (1) String Yes
hasMax If true, indicates that the metric cannot exceed sampleMax value Boolean Yes
sampleMax The maximum value reachable by the metric (2) Number No
instance The instance for which the metric is generated String No
client The ABAP client for which the metric is generated String No
user The user for which the metric is generated String No
component A component name for which the metric is generated String No
host The host on which the metric is generated String No
  • (1): Represents the resource being 'measured', by example Disk C:, User X
  • (2): For percent, sampleMax is 100. To use only if hasMax is set.

Note: Undocumented parameters are not to be used.

How to use the API

API call

Once the plugin is configured and active, alerts, metrics and monitored infrastructure will be available through the API.

1. Start by discovering the monitored landscapes 
2. Poll regularly alarms and metrics queues. We recommend to poll the queues every minute.
3. Refresh landscape metadata once per hour

Alarms and metrics correlation

  • Generated alarms and metrics will correlate with discovered groups, systems and instances.
  • For each alarm and metric, three parameters can be used to correlate it to a component of the landscape:
    • The groupUUID parameter will match the UUID of a discovered group.
    • The sid parameter will match the sid of a system
    • The instance parameter will match the name of an instance.
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.7/userguide/configuration/plugins/genericeventserver.txt · Last modified: 2019/02/04 11:02 (external edit)