Products documentation

• Several Pro.Monitor instances can work together to distribute monitoring workload.
• The instance with primary role will manage the configuration and distribute tasks to the ones with agent role.
• A primary server can also act as an agent.
• A standalone Pro.Monitor instance will therefore be a primary server and an agent.
• Communication between Server and agents is Unidirectionnal: Only agents will initiate connection to the Server.
• The Server doesn't require any inbound connection to the agent's network.
• The server can therefore be publicly accessible while the agents can be in protected area: No need for SSL tunnel, VPN or complex network settings to deploy a mutli-instance implementation and centrally manage the monitoring of multiple isolated environments.
• This architecture can also be used to add more robustness, by having several monitoring agents and be resilient in case one goes down.

• Go to Settings→Admin configuration→Multi-instance.

• In the Multi-instance tab, you can configure:
  • Primary server role : If active, the instance will centrally manage monitoring configuration
  • Agent: If active, the instance will execute monitoring tasks (connect to systems, detect problems, generate metrics and alerts)
  • Agent name: A meaningful name to identify the agent in the primary sever (something better than IP)
  • Primary server URL: The primary server to bind to.
  • Download and install a certificate
    • Simply click on “Download and install a self-signed certificate” button and Pro.Monitor will perform all necessary operation to have the job done !
    • Be aware of the following :
      • Default certificate will not work in Multi-instance mode, agents will refuse the connection because the certificate is not bound to server IP address
      • In this case, you must generate a self signed certificate and bind it to the local IP
      • Generated certificates will be stored in the keystore
      • Pro.Monitor keystore is located in the certificates/.keystore file of Pro.Monitor install folder
      • ATTENTION : Any change in security settings will be effective only after restarting Pro.Monitor

• This is the default mode, no specific configuration is required.
• Primary server and agent roles are both enabled. In this mode, Pro.Monitor is an agent and a primary server at the same time.
• The server will manage the configuration, user interface and execute monitoring tasks.
• Every Pro.Monitor instance with an enabled agent has a local agent used to execute monitoring tasks.
• The agent will appear automatically in the list of accepted agents and cannot be deleted.

NOTE: In standalone mode, it is not necessary to assign groups to the local agent. But if you do so, unassigned groups won't be monitored.

• In this mode, Pro.Monitor will manage the configuration of the monitoring and distribute tasks to one or several remote agents.
• It will be used as monitoring portal for the users and also hold the database, and connect to the plugins.
• Primary server role must be active in the Multi-instance tab
• Full primary server URL, including scheme and port number must be registered in the Primary server URL field of each agent
• Each agent bound to the server must be accepted once by the admin
• Associations between groups and agents must be done via the Agents groups tab.
• One group can be managed by several agents, in that case, group workload will be distributed across each compatible agent.
• Some system settings from primary server will be propagated automatically to each agent:
  • Number of parallel tasks
  • Monitoring process timeout
  • Log level and duration
• Most others like Monitoring process memory will still be local settings
• If the Agent role is enabled, the local agent will be used as any remote agents.

NOTE: You can visualize agent activities in the Monitor statistics menu (Must activate monitors results retention in System tab)

• In Multi-instance tab, activate Agent mode and deactivate Primary server role
• Define the agent name to use
• Set the primary server URL
• Save the settings. The agent will connect to the primary server and will be handled from there.
• Some local settings will still remain available, such as System→monitoring processes memory or log retention
• Connecting to primary server in HTTPS:
  • Server must use an certificate generated for its actual IP (will not work will the default certificate)
  • Download server certificate using your browser and add it in the Pro.Monitor keystore of the agent (see HTTPS config for more details)

NOTE:

• If the instance was previously used as a server, its configuration will be hidden until switched back to its server role.
• The Agent doesn't require any licence