Redpeaks V6.8
Trouble shooting
Monitors Guide
Trouble shooting
Monitors Guide
Note: A Primary server will always have a local agent. If no other remote agents are registered with the server, this local agent will automatically be used to process monitoring workload.
The agent configuration tab shows information about agent status and connectivity. You can change agent settings and perform actions with the Control and Update menus.
Agents can be in following states:
Columns :
Following settings or actions can be controlled for each agent via the Control drop down:
Following actions can be done via the Update drop down
The agent remote upgrade allows to upgrade the software version of multiple agents without connecting or having access to each agent OS.
Once upgrade is started, the agent will go in following states:
The time for the whole upgrade process mainly depends on agent's remaining workload and downlink bandwidth.
It usually takes less than 5 minutes.
Once the update is started, the whole process is automatic and the updated agent will register and process awaiting workload.
When this setting is active, the agent will be able to generate its workload and process it without any connection to the central server.
This provides more resilience, specialy if the agent has its own plugins configured. Even if temporarily disconnected from central server, the agent will still monitor its associated groups and send alarms, metrics or reports to the third parties via its plugins.
When configuration changes on the central server, the agent will refresh its local configuration to stay up to date.
The agent statistics table shows detailed information about each agent:
Columns:
NOTE: Click on any agent to see more details: (Last poll time, average results send time, DB size, etc…)
From the associations tab you can assign groups to agents, defining which agent will process the workload generated for the systems belonging to each group.
Two sub tabs are available:
IMPORTANT NOTES: